For our clients
Service andwarranty
For our clients: warranty and post-warranty visits in two clicks, an object passport and a replacement material reserve.
Procedure
How to call an engineer
- 01
Request
Describe the issue and attach photos in the form below or in Telegram.
- 02
Diagnosis
An engineer gets in touch, clarifies details and agrees a visit.
- 03
Fix
We fix it under warranty, or on an estimate if the case is not covered.
What the warranty covers
- W-01Works: per contract, from 24 months
- W-02Materials: manufacturer warranty
- W-03Replacement from the group’s reserve
- W-04Object passport with documents via QR
What the warranty covers
- Works
- Per contract, from 24 months
- Materials
- Manufacturer’s warranty
- Replacement
- From the group warehouse reserve
- Documents
- Project passport via QR
Call an engineer